Question 1

Do you offer free estimates?

Accepted Answer

Yes. Every quote is free and comes in writing. Use our online estimate calculator for a preliminary range, or call/text (615) 519-2629 for a full written quote.

Question 2

How is pricing determined?

Accepted Answer

We price based on measured surface area (square feet or linear feet), material type, condition of the surface, access, height, water availability, and any add-ons. Starting prices are visible on every service page.

Question 3

Is there a minimum service fee?

Accepted Answer

Each service has its own starting price (e.g. Sidewalk from $99, House Wash from $279). We do not apply a separate blanket minimum on top of those.

Question 4

What payment methods do you accept?

Accepted Answer

Cash, check, and major credit/debit cards on the day of service. Commercial invoicing is available for recurring customers.

Question 5

What is soft washing?

Accepted Answer

Soft washing uses low-pressure equipment and a professional-grade detergent to clean delicate surfaces (siding, roofs, painted trim) without driving water behind seams. It is the correct method for exteriors and roofs — high pressure is not.

Question 6

Is pressure washing safe for my roof?

Accepted Answer

No — high pressure should never be used on asphalt shingles. It voids most shingle warranties and dislodges protective granules. We use a low-pressure soft-wash with an appropriate detergent so the algae dies and rinses away without damage.

Question 7

Will you damage my landscaping?

Accepted Answer

Sensitive plants get a pre-soak with water before we apply any detergent, and a final rinse afterwards. On a soft-wash we work at low pressure, avoiding direct spray on foliage.

Question 8

How soon can you come?

Accepted Answer

We aim for same-week scheduling. Response time to quote requests is typically the same day, often within an hour.

Question 9

Do you work weekends?

Accepted Answer

Yes. We take quote requests 24/7 and schedule service any day of the week that fits your calendar.

Question 10

Do you serve my city?

Accepted Answer

We regularly serve Goodlettsville, Hendersonville, Madison, White House, Greenbrier, Cottontown, Gallatin, and can travel further with a small surcharge. Call to confirm.

Question 11

Are you licensed and insured?

Accepted Answer

Yes. Wynridge Exterior Cleaning carries general liability insurance. A certificate of insurance is available on request for HOAs, property managers, and commercial customers.

Question 12

How long will results last?

Accepted Answer

Depends on the surface and local conditions. House and roof washes typically stay clean 1–3 years. Driveways and horizontal concrete build up mildew faster in shaded areas — annual maintenance is common.

Question 13

What if I'm not satisfied?

Accepted Answer

We do a walk-through with you before we leave. Anything you point out on that walk, we address on the spot.

Question 14

Do I need to be home?

Accepted Answer

No. As long as we have access (gate code, water spigot access, and any special notes), you don't need to be present. We'll photo-report before and after.

Question 15

Do you need water and power on-site?

Accepted Answer

We usually need an outdoor water spigot. Power depends on the job — we bring generators when needed. If your property has neither, let us know when you book.

Question 16

Can you remove every stain?

Accepted Answer

We cannot promise removal of every oil, rust, or permanent stain from concrete — outcomes depend on stain age, depth, and surface porosity. We'll tell you honestly what we expect before we start.

Question 17

Do you use eco-friendly detergents?

Accepted Answer

Standard detergents get the job done. On request we'll switch to a plant-safe biodegradable blend at no extra charge — just let us know when you book.

Question 18

Do you offer package deals?

Accepted Answer

Yes — bundle any two services and get 10% off the equal-or-lesser add-on. New customers also get 15% off with code WELCOME15.

Questions weget every week.

Questions we
get every week.